Contact and grievances

Yorker11 is published by PHOENIXTEK LIMITED (Hong Kong).

Choose the subject line that fits your message so it reaches the right queue:

"Correction": a factual error on a page. Please include the page link.
"Grievance" or "Complaint": content you believe is unlawful, infringing, misleading or harmful, or any other complaint about the site.
"Privacy request": access, correction, erasure or any other request about your personal data (see the privacy policy).
"Feedback": anything else.

Grievance Officer

Grievance Officer, Yorker11 Email: dingguoshengai@gmail.com (subject "Grievance")

The Grievance Officer receives and decides grievances about our content and about how we handle personal data, and is also the person who answers questions about our processing of personal data.

Our timelines

We acknowledge every grievance within 24 hours of receiving it.
We decide content grievances and tell you the outcome within 15 days.
We respond to privacy requests within 30 days at most.
If content is clearly unlawful, we remove it as soon as we become aware of it.

What to include: the page link, what you think is wrong and why, and how we can reach you. If you are complaining on someone else's behalf, please say so.

If you are not satisfied with our decision on a privacy grievance, you may approach the Data Protection Board of India once its complaint provisions take effect on 13 May 2027 (see the privacy policy).

Not a gaming help desk

We do not offer customer support for any fantasy, betting or gaming platform, and we are not connected to any of them. Yorker11 does not promote, link to or facilitate any real-money game (see the disclaimer).